Privacy Policy

Information We Collect

At tharzulentinecenter, we collect various types of information to provide you with exceptional budget control services and improve your financial management experience. We believe in transparency about what data we gather and why it's necessary for our services.

How We Use Your Information

Your information serves multiple purposes in delivering our budget control services. We use your data responsibly and only for legitimate business purposes that benefit your financial management experience.

• Provide personalized budget tracking and financial insights based on your spending patterns
• Send you important notifications about account activity, budget alerts, and security updates
• Improve our platform functionality and develop new features that enhance your financial control
• Conduct fraud prevention and security monitoring to protect your financial information
• Provide customer support and respond to your inquiries about our services
• Comply with legal requirements and regulatory obligations in Malaysia
• Analyze usage patterns to optimize performance and user experience across our platform

We process your personal data based on various legal grounds including your consent, contractual necessity, legitimate business interests, and legal compliance. You have the right to withdraw consent at any time where we rely on consent as the legal basis for processing.

Data Sharing and Third Parties

We maintain strict control over your personal information and only share it with trusted partners who help us deliver our services. We never sell your personal data to third parties for marketing purposes.

• Bank and financial institution partners for secure transaction processing and account verification
• Cloud storage providers who maintain our secure data infrastructure with encryption standards
• Customer service platforms that help us provide technical support and resolve your inquiries
• Legal authorities when required by law or to protect our legitimate business interests
• Professional service providers including auditors, lawyers, and compliance consultants

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information. They can only use your data for the specific purposes we've authorized and must comply with applicable privacy laws.

Data Security and Protection

We implement comprehensive security measures to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction. Our security practices meet international standards and are regularly updated to address emerging threats.

• Advanced encryption for all data transmission and storage using AES-256 encryption standards
• Multi-factor authentication requirements for account access and sensitive operations
• Regular security audits and penetration testing by independent cybersecurity firms
• Secure data centers with physical access controls and 24/7 monitoring systems
• Employee training programs on data protection and privacy best practices
• Incident response procedures to quickly address any potential security breaches

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and protect our legitimate business interests. Our retention periods vary depending on the type of information and applicable legal requirements.

• Account information is retained for the duration of your active account plus seven years for legal compliance
• Financial transaction data is kept for ten years to meet regulatory requirements in Malaysia
• Support communications are retained for three years to improve customer service quality
• Marketing communications preferences are kept until you unsubscribe or close your account
• Usage logs and analytics data are anonymized after two years and may be retained for business insights

When you close your account, we begin the deletion process immediately for data not subject to legal retention requirements. You can request expedited deletion of specific information by contacting our privacy team.

International Data Transfers

While our primary operations are based in Malaysia, we may transfer your personal information to other countries for processing and storage. We ensure that all international transfers are protected by appropriate safeguards and comply with applicable privacy laws.

When we transfer your data internationally, we use standard contractual clauses, adequacy decisions, or other legally recognized mechanisms to ensure your information receives equivalent protection to what it would receive in Malaysia.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our platform, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser preferences.

• Essential cookies that are necessary for basic platform functionality and security
• Preference cookies that remember your settings and personalize your experience
• Analytics cookies that help us understand how users interact with our platform
• Marketing cookies that may be used to deliver relevant advertisements and measure campaign effectiveness

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes through email or prominent notices on our platform at least 30 days before the changes take effect.

Continued use of our services after receiving notice of changes constitutes acceptance of the updated privacy policy. If you disagree with any changes, you may close your account or contact us to discuss your concerns.